At Brizae, we believe skincare should be simple, transparent, and effective. Our FAQ section is here to answer the most common questions about our products, ingredients, and rituals so you can shop with confidence and peace of mind. If you don’t see your question answered below, our support team is always happy to help.
FAQs
Are your products cruelty-free and vegan?
Yes! All of our skincare treatments are vegan, cruelty-free, and ethically sourced. Our beauty tools are made from authentic, high-quality materials.
What skin types are your products suitable for?
Our products are designed to be gentle and effective for all skin types, including sensitive skin. If you have specific concerns, we recommend patch-testing before full use.
How often should I use the Jade Roller or Gua Sha?
For best results, we recommend using them 3–5 times a week. Daily use is perfectly safe and can enhance benefits over time.
What makes the Stainless Steel Gua Sha different from jade?
Stainless steel is naturally cooling, ultra-durable, and hygienic. Unlike jade, it doesn’t require refrigeration (though you can chill it for extra cooling).
How often should I use the Deep Collagen Face Mask?
We suggest 2–3 times per week for hydration, firming, and visible results.
Can I use the Collagen Cleansing Milk every day?
Yes! It’s gentle enough for daily use, morning and night, while keeping skin nourished and hydrated.
How long until I see results from the Retinol Collagen Night Cream?
Most users notice smoother, more radiant skin within 2–4 weeks, with continued improvements in firmness and fine lines over time.
How do I care for my skincare tools?
Simply clean with warm water and a gentle cleanser after each use. Pat dry with a soft cloth. For jade tools, avoid harsh chemicals; for stainless steel, you can also refrigerate for an extra cooling effect.
Your self-care journey is personal, and we’re here to guide you every step of the way. Whether you’re discovering jade tools for the first time, building a nightly routine with retinol, or looking for vegan, collagen-rich skincare, Brizae is committed to providing premium products you can trust. Still have questions? Reach out to us anytime — we’d love to hear from you.